Jonathan sets high standards and leads the team with passion and enthusiasm, ensuring each team member works with drive to create beautiful washrooms that delight and inspire. Managing a team that work hard to provide clients with outstanding, simplistic specification, bespoke sampling and approvals, and then delivering the project on time is what gets him up in the morning.
Chris has been driving Dolphin forward for over seventeen years. He ensures we deliver on our promises and keep our customers happy. As a natural communicator and manager, Chris always takes as good care of our Dolphin team as he does our clients.
Motivated, enthusiastic and passionate Richard always manages expectation. A supportive coach to both staff and customers alike, he is willing to help anyone and is always enthused ("pumped" he calls it!) Working with the whole team, he ensures that the projects are moved through to completion.
As our second longest serving employee, Lee has supplied our products and services to some of the UK’s most iconic buildings. From project conception to delivery, Lee’s ability to build and maintain client relationships by finding the best washroom solutions has helped make Dolphin what it is today.
As a Project Consultant with Dolphin Solutions, James is a dedicated finder-of-solutions to challenges faced by specifiers and installers alike, drawing on years of experience with high profile developments throughout the City of London and the UK to provide valuable advice and support to professionals.
Craig has been in the projects and contracting field all his working career. Understanding when a deadline has to be met, Craig is the one who ensures that the contractors are satisfied at the end of the project. With his positive outlook to life, there is never a dull moment when he is in the room.
Ian has extensive experience working with designers and contractors. Using his technical knowledge and hands-on experience in the fit-out industry, Ian ensures every project is a swimming success.
Brian has been working with Dolphin for over a decade as one of our technical experts. In that time, he has worked with designers on projects like The Shard, Dublin Airport and The Aquatics Centre as well as helping to develop and deliver numerous products to the washroom market.
An expert on Ease - our accessible washroom range, Owen is pragmatic, affable and intuitive. His experience and knowledge keeps him perceptive of up to date compliance and regulations. For Doc M, BSI and HTM he is the man to go to. He also presents our latest CPD: Disabled Toilets? They probably are...
An excellent communicator with meticulous attention to detail, Duncan ensures all aspects of sales run smoothly. Whether that’s giving special attention to individual projects or ensuring everything we deliver meets Dolphin’s high standards, Duncan’s clients rely on his expertise from start to finish.
Randall is a new addition to our sales team. Focusing on our Excel range, Randall is concentrating his effort on completing the range and working with product development to ensure we have the right products to take to the market.
Tim has come from a background of working with hospitals and the NHS, having a lot to offer as an expert for Dolphin in this field. Tim communicates well and he is an excellent relationship builder.
Joe is part of our French team working with architects and designers in France. His focus is to provide complete washroom solutions to the French market and help resolve challenges that architects have with their current washroom designs.
Patrick is part of our French team. Coming from a background of design, manufacturing and installation he will be supporting the technical team giving the assurance that our products are working at optimum performance.
Having been with Dolphin since 1999, our first year of trading, there is not much Garth doesn't know about the washroom industry in the UK. His real interest is in the new Dolphin Excel range, ensuring it is a global success.
Oliver plays a key role in supporting our project managers to best achieve clients objectives in washroom design. He is always happy to provide technical support and assistance both internally and to washroom designers, discussing requirements and making arrangements focussed around our clients needs.
With demonstrable digital marketing expertise and copywriting capability, Laura oversees all aspects of Marketing from advertising to social engagement, analytics and creative projects. Hands on and receptive, Laura is open to any challenge that comes her way.
Rachel is a natural team player working with both colleagues and clients to ensure everyone receives the care and attention they need. Specialising in customer after-care, Rachel also provides support to our executives and sales teams so we’re always on track and on time.
Katie always delivers a can do attitude to all customer enquiries, quotations and orders at Dolphin North. Consistently striving to provide excellent customer care to both our UK & International market and make their washroom journey easier. All the while providing an efficient and organised approach, with a fast turnaround on all quotes and orders
Aimee’s efficiency and positive attitude makes her a valuable member of the sales admin team. She assists with all customer enquiries, quotations and orders providing an excellent level of care to all of our customers.
From customer quotations and orders to liaising with our production and warehouse team at Dolphin North, Gill always provides an efficient and friendly service.
As executive assistant, Louise applies her organisational mastery to a huge number of tasks. Whether she’s taking minutes, safeguarding the calendar or even cooking lunch, Louise keeps Dolphin running smoothly.
An experienced board director in UK and European companies. She assists with acquisition purchases, annual accounts, cashflows, presenting cases to the bank and other lenders. She is results driven and good at forming professional effective working relationships and trust. Enjoys thinking outside the box and developing new opportunities.
With a history of business ownership, Carl is our number one number cruncher. From reports to cash management, budgets to accounting, Carl’s superb attention to detail and accuracy has kept Dolphin swimming smoothly for over seven years.
Lauren works under our finance controller, Carl Mumford, and helps ensure the accounts are kept 100% up to date, and accurate. She is a valuable asset and has a CIMA Cert BA qualification in Accounting.
Using her excellent communication skills, Berri deals with suppliers for buying materials & products. Her talent for processing any admin for manufacturing, including printing excel goods & processing any orders for Dolphin Plastics makes her a key team player.
With over 23 year’s experience Paul has a wealth of knowledge in his department. There is nothing he doesn’t know about our product range. Offers Technical advice and ensures our lead times are always met. The go to man for Dolphin North!
Russell has worked with Dolphin for over four years. In that time he has built an extensive knowledge of our product range making him our go-to man for all your purchasing needs.
With a meticulous eye for detail, Wendy consistently makes our clients' lives easier. A firm advocate for customer care, Wendy always goes the extra mile to ensure a project is delivered on time, on budget and to clients’ specifications
Phoebe is always ready to please, and will often be the cheerful voice you hear on the other end of the phone. With her clear administrative skills, Phoebe often gets involved in accounts admin too.
Lindsey is always willing to assist and help with any enquiry. She is an integral part of the team, always cheerful with customers proving nothing is too much trouble and no task too big. Always has a friendly smile and a caring attitude in everything she does.
Karen shows great attention to detail, always happy to help and no challenge is too great. Will always be happy to assist and get the job done. Good team player.
A valued member of the team, Adele loves helping Dolphin customers! A great problem solver, she is always happy to assist with anything, is a keen learner and her customer service abilities know no bounds.
With excellent communication and problem solving skills, Keri can handle anything. As an avid organiser, Keri is always ready to give advice on products, costs and effective washroom solutions.
An active team player, Ciara supports both customer and staff alike with her easy manner and friendly approach to task. From taking calls, to cleaning the office, helping out with lunch and liaising with colleagues on project plans, Ciara is an active presence in the office at all times.
With over 38 year’s experience in the industry there is nothing Ted doesn’t know! He offers advice to Architects & Customers about any product enquiry at Dolphin North. He designs and costs bespoke items and offers cost effective design with his excellent listening skills and great hands on approach.
Andy has been a major influence on design in the commercial washroom market’s standard and bespoke products for the past 17 years. He is the most experienced designer on solid modelling software at Dolphin North. His product concept presentations and drawing turnaround time are unparalleled.
Ralph has been with Dolphin for over seven years, working on some of our most prestigious projects including 20 Fenchurch Street, Midfield Terminal Abu Dhabi and Virgin Trains. From plumbing to electrics, WRAS applications to health and safety, construction to design, Ralph is indispensable when it comes to washroom dispensers.
Frank is our innovation guru. Having enhanced and developed new Dolphin products for over five years, he is well versed in Solidworks CAD software and engineering creative solutions that bring clients’ visions to life. Frank has been a key player in developing our Alavo behind-mirror system.
Mervyn is highly skilled in all things with mechanical and electrical engineering. As a born problem-solver, Mervyn helps clients find the perfect washroom solution, often blowing their expectations out of the water.
With extensive product knowledge Paul’s eye for detail and fine attention enables him to quickly and accurately produce bespoke product drawings and manufacture samples at Dolphin North. His hands on approach means Paul provides an excellent on site aftercare service to those that have technical problems.
Rob brings a wealth of enthusiasm and design skills to the table after recently graduating from Loughborough University.
Reuben is adept at providing solutions on site and in the Product Development department.
His knowledge and experience in this field is quickly earning him acknowledgement and respect.
Extremely willing to work in cooperation with others, Ashton is proactive, supportive and productive. Be it liaising on new products in development, assisting in the factory, helping the admin or off-site assisting in customer after sales.
Jacob runs all the operations for our behind mirror system from receipt of order through to delivery and install. This involves the sourcing and procurement of all the parts in the system, SCM, and managing the production and site installation schedules. He is also studying at the Chartered Institute of Procurement and Supply where he has passed the Advanced Certificate
As a key member of the admin team, Ross brings a wealth of IT experience with him working to ensure we get the best out of our ERP system, and generally working on projects to ensure that we all run as efficiently as possible – getting what we need to the customers fast!
Chris ensures that the work flows through the production facility efficiently and safely too. When it comes to health and safety audits, ISO9002 inspections, ISO14001 assessments, Chris has it all at his finger tips and gets Dolphin through every time.
Danny is our injection moulding expert, and there isn't much that he doesn't understand about moulding machines and plastics. Danny is responsible for the Excel range production.
When it comes to accuracy of despatch and getting our products to the customers on time, Chris is our hero. With nothing too much to ask, Chris is always ready to ensure the customers are impressed! The warehouse is always spotless too.
Liam is the senior hand on the day shift and has brought a dynamic edge to the shop floor with his enthusiasm and refreshing brand of leadership. He is a great believer in leading from the front and is responsible for tool changes and the delegation of work to his team.
John is the most recent addition to the manufacturing team and brings a wealth of production experience with him. As the senior hand on the night shift
John is responsible for the efficient execution of the production schedule including tool changes and the delegation of tasks to his team.
Benny is a member of the night shift manufacturing team and is responsible for the safe and efficient output of Dolphin products
to the high standards required. Benny’s cheerful demeanour and can-do attitude make him a popular asset to the team.
Val works in the logistics team and along with his colleagues, is responsible for picking and preparing orders for dispatch and getting them loaded. He’s also a very talented asset when it comes to running repairs of warehouse equipment.
As well as operating production machinery, Glyn is responsible for production changeovers requiring him to change the tool and re-configure the machine settings ready for the next scheduled job. He’s also a dab hand at running tool repairs.
VJ is one of the Company’s longest serving employees and is the main man in our newly established finishing and assembly section. He is responsible for printing bespoke customer logo’s and artwork on our Excel range of dispensers and completing the final stage of assembly prior to dispatch.
Paul’s positive attitude and hands on approach ensures all products are assembled efficiently and to our excellent standards at Dolphin North. There’s nothing Paul can’t or won’t do – he is a great team player.
With 22 year’s experience in the workshop at Dolphin North, Keith oversees and ensures all production and assembly runs smoothly and efficiently. He has an excellent hands on approach enabling him to manufacture and quality control our bespoke items to our excellent standards ensuring all products are made to the very highest quality.
Vic is the most cheerful chap in the warehouse, often putting in long hours to ensure that the products are despatched on time. He is always ready to do what it takes to keep his internal and external customers happy.