Jonathan sets Dolphin’s high standards. Having worked with Dolphin for over sixteen years he knows exactly how to keep our clients happy and guarantee every project’s success. On top of that, Jonathan ensures every team member works with drive and passion to create beautiful washrooms that delight and inspire.
Chris has been driving Dolphin forward for over seventeen years. He ensures we deliver on our promises and keep our customers happy. As a natural communicator and manager, Chris always takes as good care of our Dolphin team as he does our clients.
Craig has been in the projects and contracting field all his working career. Understanding when a deadline has to be met, Craig is the one who ensures that the contractors are satisfied at the end of the project. With his positive outlook to life, there is never a dull moment when he is in the room.
As a Project Consultant with Dolphin Solutions, James is a dedicated finder-of-solutions to challenges faced by specifiers and installers alike, drawing on years of experience with high profile developments throughout the City of London and the UK to provide valuable advice and support to professionals.
Ian has extensive experience working with designers and contractors. Using his technical knowledge and hands-on experience in the fit-out industry, Ian ensures every project is a swimming success.
Having completed the CIMA accounting course and currently studying the Advance Business Management course, Richard is rapidly increasing his business knowledge. He is willing to help anyone and is always enthused ("pumped" he calls it!) Working with the specification managers, he ensures that the projects are moved through to completion.
Brian has been working with Dolphin for over a decade as one of our technical experts. In that time, he has worked with designers on projects like The Shard, Dublin Airport and The Aquatics Centre as well as helping to develop and deliver numerous products to the washroom market.
As our second longest serving employee, Lee has supplied our products and services to some of the UK’s most iconic buildings. From project conception to delivery, Lee’s ability to build and maintain client relationships by finding the best washroom solutions has helped make Dolphin what it is today.
Randall is a new addition to our sales team. Focusing on our Excel range, Randall is concentrating his effort on completing the range and working with product development to ensure we have the right products to take to the market.
An excellent communicator with meticulous attention to detail, Duncan ensures all aspects of sales run smoothly. Whether that’s giving special attention to individual projects or ensuring everything we deliver meets Dolphin’s high standards, Duncan’s clients rely on his expertise from start to finish.
Having been with Dolphin since 1999, our first year of trading, there is not much Garth doesn't know about the washroom industry in the UK. His real passion is in the new Dolphin Excel range, ensuring it is a global success.
Tim has joined the sales team focused on our Excel Range and specialising in soap systems. Coming from a background of working with hospitals and the NHS, Tim has a lot to offer as an expert for Dolphin in this field. Tim communicates well and he is an excellent relationship builder.
When it comes to a quick turn around on your quote, Carol is the person to go to. Customers often comment on our fast turn around on quotes and this is something Carol measures her success on, while ensuring they are 100% accurate too.
Rachel is a natural team player working with both colleagues and clients to ensure everyone receives the care and attention they need. Specialising in customer after-care, Rachel also provides support to our executives and sales teams so we’re always on track and on time.
Oliver plays a key role in supporting our project managers to best achieve clients objectives in washroom design. He is always happy to provide technical support and assistance both internally and to washroom designers, discussing requirements and making arrangements focussed around our clients needs.
As a key member of the admin team, Ross brings a wealth of IT experience with him working to ensure we get the best out of our ERP system, and generally working on projects to ensure that we all run as efficiently as possible – getting what we need to the customers fast!
As executive assistant, Louise applies her organisational mastery to a huge number of tasks. Whether she’s taking minutes, safeguarding the calendar or even cooking lunch, Louise keeps Dolphin running smoothly.
Lauren works under our financial controller, Carl Mumford, and helps ensure the accounts are kept 100% up to date, and accurate. As a new member of the team, she is a valuable asset and is currently studying CIMA to qualify in her field.
Russell has worked with Dolphin for over four years. In that time he has built an extensive knowledge of our product range making him our go-to man for all your purchasing needs.
With excellent communication and problem solving skills, Keri can handle anything. As an avid organiser, Keri is always ready to give advice on products, costs and effective washroom solutions.
With a meticulous eye for detail, Wendy consistently makes our clients' lives easier. A firm advocate for customer care, Wendy always goes the extra mile to ensure a project is delivered on time, on budget and to clients’ specifications
From customer orders to liaising with our technical team, Berri consistently provides high quality customer care. Always willing to lend a hand, Berri’s can-do attitude keeps customers coming back time and time again.
Phoebe is always ready to please, and will often be the cheerful voice you hear on the other end of the phone. With her clear administrative skills, Phoebe often gets involved in accounts admin too.
Vic is the most cheerful chap in the warehouse, often putting in long hours to ensure that the products are despatched on time. He is always ready to do what it takes to keep his internal and external customers happy.
When it comes to accuracy of despatch and getting our products to the customers on time, Chris is our hero. With nothing too much to ask, Chris is always ready to ensure the customers are impressed! The warehouse is always spotless too.
As the purchasing assistant to our operations manager, Jacob handles all the operations for our Alavo system and any European purchasing. Currently studying at the Chartered Institute of Purchasing and Supply, Jacob continues to build on his already impressive knowledge.
Ralph has been with Dolphin for over five years, working on some of our most prestigious projects including 20 Fenchurch Street, Midfield Terminal Abu Dhabi and Virgin Trains. From plumbing to electrics, WRAS applications to health and safety, construction to design, Ralph is indispensable when it comes to washroom dispensers.
Rob is the latest addition to the Dolphin team, bringing a wealth of enthusiasm and design skills to the table after recently graduating from Loughborough University.
Frank is our innovation guru. Having enhanced and developed new Dolphin products for over five years, he is well versed in Solidworks CAD software and engineering creative solutions that bring clients’ visions to life. Frank has been a key player in developing our Alavo behind-mirror system.
Mervyn is highly skilled in all things with mechanical and electrical engineering. As a born problem-solver, Mervyn helps clients find the perfect washroom solution, often blowing their expectations out of the water.
With a history of business ownership, Carl is our number one number cruncher. From reports to cash management, budgets to accounting, Carl’s superb attention to detail and accuracy has kept Dolphin swimming smoothly for over five years.
Chris ensures that the work flows through the production facility efficiently and safely too. When it comes to health and safety audits, ISO9002 inspections, ISO14001 assessments, Chris has it all at his finger tips and gets Dolphin through every time.
Danny is our injection moulding expert, and there isn't much that he doesn't understand about moulding machines and plastics. Danny is responsible for the Excel range production.